²ÝÝ®ÊÓÆµ

salesforce

Salesforce On Target To Reach 99.99% Uptime with ²ÝÝ®ÊÓÆµ

salesforce

10K+

CONTAINERS PER
CLUSTER

500+

AWS
ACCOUNTS

200+

SERVICES

100s

networks
per account

100s

K8s
clusters

Salesforce On Target To Reach 99.99% Uptime with ²ÝÝ®ÊÓÆµ’s Chaos Engineering Platform

Challenges

  • Enhancing system resilience
  • Automating manual processes
  • Maintaining high service availability

Solutions

²ÝÝ®ÊÓÆµ’s Experiment Editor

  • Automated Testing and Monitoring
  • Inter-team Communication Features

RESULTS

  • Improved system resilience
  • Maintained 99.99% uptime
  • Increased operational efficiency
  • Enhanced transparency and trust

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salesforce

The ²ÝÝ®ÊÓÆµ

Salesforce, the global leader in customer relationship management (CRM) software, manages complex operations, serving hundreds of thousands of clients worldwide. With an expanding scale and feature set, Salesforce sought a tool for resilience and automation to maintain its high service quality.

Challenges

Salesforce faced the task of improving system resilience amidst growing complexity. The choice stood between developing an internal tool or investing in an external one. Both had to allow for quick identification and resolution of system vulnerabilities.

Solutions & Results

After a comprehensive evaluation, Salesforce chose ²ÝÝ®ÊÓÆµ for its robust feature set and the competency of its team. “²ÝÝ®ÊÓÆµ improved our speed in finding weaknesses and delivering solutions,” said Krishna Palati, Director of Software Engineering at Salesforce.

  1. Operational Efficiency
    ²ÝÝ®ÊÓÆµ streamlined Salesforce’s previous manual procedures, significantly reducing the time and resources spent on resilience checks.
  2. Trust and Transparency
    The ²ÝÝ®ÊÓÆµ platform also increased transparency, allowing for better team communication and a greater sense of trust in Salesforce’s customer base.
  3. Implementation
    Salesforce integrated ²ÝÝ®ÊÓÆµ into their larger operational environments, conducting chaos experiments and identifying several weak links. These insights have fortified Salesforce’s resilience and maintained high system availability.
“²ÝÝ®ÊÓÆµ improved our speed in finding weaknesses and delivering solutions.

Future Goals

Salesforce aims to empower its service owners to conduct chaos experiments using ²ÝÝ®ÊÓÆµ. They continue evolving their partnership with ²ÝÝ®ÊÓÆµ to push the platform’s capabilities further. “Working with ²ÝÝ®ÊÓÆµ has brought us closer to achieving a 99.99% system uptime,” concluded Krishna.

“Working with ²ÝÝ®ÊÓÆµ has brought us closer to achieving a 99.99% system uptime.â€�

Salesforce and ²ÝÝ®ÊÓÆµ’s collaboration presents a blueprint for how companies can successfully achieve complex goals like system resilience, efficiency, and customer trust.

Transparent Pricing

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Our plans are designed so there are no surprise charges as you are rolling out chaos engineering across your organization.
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Open Source Extensions

Open Source Integrations

Sometimes your organization may need proprietary or niche solutions. Leverage our extension kits to gain flexibility and make ²ÝÝ®ÊÓÆµ your own.
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